Privacy Policy — monalisa-1 AI Image Studio

Scope of this monalisa-1 privacy policy

This Privacy Policy explains how information is handled when you use the monalisa-1 website, account features, AI image generation studio, billing features, and support tools.

monalisa-1 is not currently an available generation model. Generations made through monalisa-1 today are processed by the third-party model identified in the interface.

Information monalisa-1 processes

Depending on how you use monalisa-1, we may process:

1. Account data — such as your name, email address, profile image, authentication records, and account preferences.
2. Generation content — prompts, selected model and options, reference images you upload, task status, generated images, and related task metadata.
3. Usage and technical data — such as requested pages, timestamps, browser or device information, IP-derived security data, cookies, and error or rate-limit records.
4. Billing records — such as plan, order, subscription, credit balance, transaction status, and identifiers returned by a payment processor. Payment processors handle payment credentials under their own policies; we do not intentionally store complete card numbers.
5. Support content — messages, attachments, and account context you choose to include in a support ticket.

What not to put in a prompt or a support message

Please do not place passwords, API keys, payment credentials, or other unnecessary secrets in prompts, reference images, or support messages.

How monalisa-1 uses information

monalisa-1 processes information to:

• authenticate users and secure accounts;
• provide image generation, history, storage, credits, subscriptions, and billing;
• send service, security, verification, and transaction messages;
• answer support requests and investigate failures;
• prevent abuse, fraud, unauthorized access, and harmful use;
• understand reliability and improve the service.

AI providers and other monalisa-1 service providers

Where your prompts and reference images go

To perform a generation, the prompt, selected options, and any required reference images are sent to the third-party AI provider associated with the model you selected. That provider processes the request under its own terms and privacy policy.

Other processors monalisa-1 relies on

We may also use service providers for authentication, hosting, databases, object storage, email delivery, payments, analytics, and security. They receive information only as needed for their role, subject to their own contracts and policies.

We do not sell personal information. We may disclose information when required by law, to respond to valid legal process, or to protect users, the service, and others from fraud, abuse, or security threats.

Storage and retention on monalisa-1

Account records, generation tasks, credit and payment records, support tickets, uploaded references, and generated files may be retained while needed to provide the service, maintain security and accounting records, resolve disputes, or meet legal obligations. Different providers may apply different retention periods.

Deleting generated images and account data

Deleting an item from the interface may not immediately remove copies from backups, security logs, payment records, or third-party systems. Contact us through the support channels if you need help with an account or deletion request.

Cookies and local storage on monalisa-1

monalisa-1 uses cookies or similar browser storage for sessions, language and theme preferences, security, and essential product behavior. Optional analytics or provider features may set additional identifiers when enabled.

Security of your monalisa-1 account

We use reasonable technical and organizational safeguards appropriate to the service. No online system or transmission method is completely secure, so we cannot guarantee absolute security. If you believe your account is compromised, change your credentials and contact support promptly.

Your choices and rights

You can review or update certain account information in settings and delete supported generation-history items in the product. Depending on where you live, you may also have rights to request access, correction, deletion, restriction, objection, or portability. Those rights can be subject to legal exceptions.

Third-party links and model terms

The site may link to third-party providers or services. Their privacy practices are not controlled by this policy. Before using a model for sensitive or commercial work, review the applicable provider terms and avoid uploading content you are not authorized to process.

Changes to this policy

We may revise this policy as monalisa-1 changes. The updated date above indicates the current version. Material changes may also be announced in the product when appropriate.

Contact the monalisa-1 team

For privacy questions or requests, use the contact page or submit a support ticket from your account. We may need to verify your identity before acting on a request.