Contact monalisa-1 Support

How to reach the monalisa-1 team

We welcome product feedback, account questions, credit and billing questions, and reports about model attribution or generated content.

monalisa-1 support tickets

If you can sign in, the most reliable way to contact us is to open a support ticket from your monalisa-1 dashboard. A ticket keeps the conversation connected to your account without asking you to post private account details publicly.

Reporting a failed or incorrect generation on monalisa-1

Include the task ID, the model shown in the interface, and a short description of what happened. Do not include passwords, full payment credentials, API keys, or other secrets.

monalisa-1 credits, plans, and billing questions

For questions about credit allowances, plan changes, or a charge you do not recognise, open a ticket with your order details. Pricing and credit terms are described on the pricing page.

monalisa-1 product and content feedback

Use the support control available on monalisa-1 to report unclear model labels, missing image attribution, broken pages, or accessibility issues. We also welcome feedback on the art-first direction described for monalisa-1.

Please remember that monalisa-1 is not currently available as an image generation model. Questions about generations made today should identify the third-party model that actually created the result.

monalisa-1 publishes no business address

We do not publish a business address or legal-entity address on this page. Please use the in-product support channels above for service-related communication.